"Your safety is our top priority". We are concerned and as a responsible tour operator, we have implemented all the requirements as per the regulations and guidelines by Dubai Tourism and UAE government Covid-19 Control Centre to ensure that you remain safe.
Seating arrangements for all transportation are as per the availability & our excursion guides' discretion.
The pick-up/drop-off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold responsibility.
The actual transfer timing may vary up to 30 to 60 minutes from the time listed on the website.
Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
Pets are not permitted
Avoid public displays of affection
We recommend carrying sunglasses, hats, and sun protection cream.
Private transport can be organized on request for all tours.
Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely your responsibility. Our drivers and tour guides will not be responsible for it.
No strollers are allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
Please read carefully and understand the contents of the Tour Brochure/itinerary, the Terms and Conditions, Price Grid, and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking.
Photography of UAE residents especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
Filming is not permitted unless you are given access and approval
Littering is a punishable offense and offenders may face penalties in the form of fines.
Smoking inside public areas is not allowed.
Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
Any instruction from the security personnel should be followed immediately without argument.
We reserve the right to charge 100% No show charges if the guest is not turning up on time for the pickup.
No refund for partly utilized services.
Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or cancelled, we will provide alternate options if possible.
If in any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for an alternative transfer & no refund is provided for the missed tour.
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Infant meals not included
Baby seats can be requested in advance for infants at a supplementary charge
Children must be accompanied by an adult
Intimate behaviour: i.e. holding hands or kissing is not acceptable in a Muslim place of worship
Children are to be supervised at all times by parents’ personal safety must be observed at all times
*Subject to availability
Pick-up time:
Dubai, Sharjah, Ajman, and Ras Al Khaimah Hotels – between 8:00 AM – 9:00 AM
Operating Hours
Every Friday – 10:00 AM to 5:00 PM
*Timings are subject to change